Two ways to reach the team
There is no contact form that disappears into an inbox. A project request becomes a scoped project; a question becomes a support thread with the full history kept in your account.
Start a project
The right path for new work. Four steps: category, app details, platform, review. It creates a project you can track.
- A price calculated from the category and platform
- One thread for questions during the build
- Files, payments, and milestones in one place
Support thread
The right path for a question about an existing project, a scope change, or a quote that needs explaining.
- Replies stay attached to the thread
- Replying to a closed thread reopens it
- Visible in your portal, not buried in email
What to include in a first message
A useful first message gets a useful first reply. Four lines are usually enough.
- The website URL, or one sentence about what the app does.
- The platform you need first: Android, iOS, or both.
- The systems the app must connect to, if you already know them.
- Anything that must not change: a brand rule, a deadline, an existing account.
Not sure which category fits? Send the request anyway and choose the closest one. The first reply can move it, and the price is only confirmed once both sides agree.
For closed testing on Google Play, the separate service is TesterBee. It is not part of a BeeBuild package.